TECBOMO Enterprise Agreements (EA) + 

Your Transformation Partner
TECBOMO's Enterprise Agreements (EA) are designed to empower businesses with a comprehensive solution that goes beyond simply acquiring software. We recognize that successful software adoption requires a multifaceted approach, and our EAs are built upon a foundation of transformative services to ensure you maximize the value of your investment.

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Your EA Journey with TECBOMO

 

Our EA journey begins with a collaborative approach. We work closely with your team to understand your unique business needs, challenges, and goals. This deep understanding allows us to tailor an EA that perfectly aligns with your strategic objectives.

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Software Advisory Services

 

At TECBOMO, we believe in the power of informed decision-making. Our software advisory services provide you with expert guidance throughout the entire EA lifecycle. This includes:

• Needs assessment: We collaborate with your team to identify your specific software requirements and ensure the chosen solution aligns with your long-term vision.

• Solution architecture: Our experienced architects design a customized solution tailored to your specific infrastructure and deployment needs.

• Proof of concept (POC): We conduct a POC to demonstrate the software's capabilities and address any potential concerns before full-scale deployment.

Onboarding

 

A smooth onboarding experience is crucial for successful software adoption. TECBOMO's dedicated onboarding team ensures a seamless transition by providing:

• Training and enablement: We offer comprehensive training programs for your users, ensuring they possess the necessary skills to leverage the software effectively.

• Configuration and customization: Our team configures and customizes the software to meet your specific workflows and user preferences.

• Data migration: We assist with data migration, ensuring a smooth transition of your existing data to the new platform.

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Customer Success Roadmap

 

TECBOMO goes beyond the initial setup. We partner with you to develop a comprehensive customer success roadmap that outlines your journey towards achieving your desired outcomes. This roadmap includes:

• Goal setting: We collaboratively define key performance indicators (KPIs) to measure progress and ensure alignment with your overall business objectives.

• Change management: We provide support with change management initiatives to facilitate user adoption and address any potential resistance.

• Continuous improvement: We continuously monitor your usage and performance metrics, identifying areas for optimization and suggesting enhancements.

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Customer Success Management (CSM)

 

Our dedicated CSM team acts as your trusted advisor throughout the EA lifecycle. CSMs provide ongoing support by:

Regular check-ins: They maintain regular communication with you, ensuring your needs are met and any concerns are addressed promptly.

• Proactive guidance: CSMs proactively identify potential roadblocks and offer solutions to prevent disruptions.

• Executive sponsorship: They cultivate strong relationships with your executive stakeholders, ensuring alignment and advocacy for the project.

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Visibility and Reporting

 

TECBOMO empowers you with comprehensive reporting and visualization tools, providing real-time insights into your software usage and performance. These insights enable you to:

• Track progress: Monitor your progress towards achieving your KPIs and identify areas for improvement.

• Make data-driven decisions: Leverage data-driven insights to optimize your software utilization and maximize the return on your investment (ROI).

• Justify ROI: Utilize comprehensive reports to demonstrate the value of your software investment to stakeholders.

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Why Software Becomes Shelfware

 

Despite the potential benefits, many organizations struggle with software adoption, leading to underutilized or even abandoned solutions. This phenomenon, often referred to as "shelfware," can be attributed to several factors:

• Lack of strategic alignment: Software that doesn't directly address core business needs or align with long-term goals is less likely to be adopted by users.

• Inadequate training and support: Users who lack the necessary skills or knowledge to use the software effectively are more likely to abandon it.

• Poor change management: Resistance to change within the organization can hinder user adoption and hinder the software's full potential.

• Inability to measure success: Without clear metrics to track progress and demonstrate value, organizations struggle to justify the investment and maintain user engagement.

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TECBOMO's Transformative Approach: Preventing Shelfware

 

TECBOMO's comprehensive EA and services offering address the root causes of shelfware, ensuring successful software adoption and maximizing value for your organization. By combining best practices in software selection, implementation, and ongoing support, we empower you to:

• Align software with strategic objectives: We ensure your chosen solution directly addresses your core business needs and long-term goals.

• Drive user adoption: Our comprehensive training and support programs equip your users with the skills and knowledge they need to leverage the software effectively.

• Navigate change effectively: We provide expert guidance and support during the change management process, minimizing resistance and facilitating user buy-in.

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"Technology procurement leaders must assess any new software or SaaS pricing metric against simplicity, cost transparency, measurability, budget predictability and value alignment. -Gartner

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Contact us today to see how we can help you with your Enterprise Agreements!