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Automation & Orchestration

Automation and orchestration are powerful tools for businesses and organizations aiming to achieve large-scale efficiency. Automation tackles repetitive, individual tasks, freeing up human workers for more strategic endeavors.  Imagine automating data entry or report generation -  these streamlined tasks reduce errors and save time. Orchestration takes automation a step further. It coordinates these automated tasks, creating a seamless workflow.  Think of deploying a new software program - orchestration can automate the steps of provisioning servers, installing the program, and configuring settings, ensuring a smooth implementation.
 
By combining these approaches, businesses can achieve wide-scale automation.  Organizations can identify complex processes with numerous repetitive tasks and automate the individual steps. Then, orchestration can be implemented to link these automated tasks together, creating a cohesive and efficient workflow. This not only improves accuracy and productivity but also frees up valuable staff time for more creative and strategic work.

Organizations Leverage the Competitive-Edge - By Automating Everything Right 

The urge to automate everything might seem like a shortcut to dominance, but there's a strategic approach that yields better results. While automating repetitive tasks frees up valuable human resources, focusing solely on "every right" can be inefficient. Smart automation targets processes that are not only repetitive but also well-defined and rule-based. This sweet spot ensures automation delivers consistent, high-quality results while minimizing the risk of errors or unforeseen complexities. By strategically selecting the "right" tasks to automate, organizations can optimize their workflows, empower employees to focus on higher-value activities, and ultimately gain a true competitive advantage.

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While automation has been a growing trend for years, 2025 presents a unique set of priorities as businesses navigate an era of disruption. The key to success lies in finding the right path forward, one that leverages automation to not only streamline processes but also address new challenges.

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Here are some key automation priorities for 2025:

  1. Focus on fundamentals:  Experts warn against neglecting the essentials. Before diving into advanced solutions, organizations should ensure they have a solid foundation in core automation technologies. This includes upskilling IT staff, establishing a clear automation architecture, and tackling basic tasks like test automation.

  2. Optimizing the RPA estate:  Robotic Process Automation (RPA) has become a mainstay, but simply deploying bots isn't enough. Businesses in 2024 will prioritize optimizing their existing RPA environments. This means eliminating inefficiencies, redundancies, and wasteful processes within their bot deployments.

  3. Intelligent automation:  Basic automation is giving way to intelligent automation that leverages AI and machine learning (ML).  AI-powered chatbots will be a major focus, transforming customer experiences  through more natural and personalized interactions.

  4. Supply chain transformation:  Automation is revolutionizing supply chain management.  Advanced warehouse management systems powered by AI and ML will optimize inventory control, routing, and resource allocation, leading to significant efficiency gains.

  5. Prioritize human-in-the-loop: While automation offers advantages, complete human displacement isn't the goal. Businesses will prioritize a "human-in-the-loop" approach, where automation complements human expertise. This ensures tasks requiring judgment or creativity remain in human hands.

  6. Focus on ROI and value:  Automation shouldn't be seen as a cost-cutting measure alone. Businesses will prioritize projects that demonstrate a clear return on investment (ROI) and deliver tangible value. This could include increased productivity, improved customer satisfaction, or reduced error rates.

  7. Addressing the talent gap:  Automation will inevitably change the workforce landscape. Businesses need to focus on reskilling and upskilling their employees to prepare them for new roles in an increasingly automated environment.

  8. Overcoming governance challenges:  Effective governance is crucial for successful automation. Businesses will need to establish clear frameworks that ensure responsible deployment, data security, and ethical considerations are addressed throughout the automation process.

 

By focusing on these priorities, businesses can leverage automation effectively in 2024, navigating disruption and achieving a competitive edge in the evolving IT landscape.

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Automation & Orchestration

In today's competitive business landscape, streamlining operations and maximizing efficiency are crucial for success. This is where Automation Orchestration comes in. It's not simply about automating individual tasks, but rather coordinating a series of automated actions into a cohesive workflow. Imagine a complex business process, like onboarding a new client, order fulfillment, or IT infrastructure deployment. Orchestration takes the various automated tasks involved in each step - data entry, system approvals, security checks, etc. - and sequences them in the right order. This eliminates manual intervention, reduces errors, and ensures a smooth flow from start to finish. But the benefits go beyond efficiency. Orchestration provides real-time visibility into the entire process, allowing businesses to identify bottlenecks, optimize resource allocation, and make data-driven decisions for continuous improvement. With orchestration, businesses can achieve faster turnaround times, improve customer satisfaction, and gain a significant competitive edge. By automating repetitive tasks and gaining control over complex workflows, businesses using Automation Orchestration are empowered to make smarter decisions that lead to better outcomes.

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Robotic Process Automation
Artificial Intelligence

What is robotic process automation?

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Robotic process automation (RPA) is a software technology that makes it easy to build, deploy, and manage software robots that emulate humans actions interacting with digital systems and software. Just like people, software robots can do things like understand what’s on a screen, complete the right keystrokes, navigate systems, identify and extract data, and perform a wide range of defined actions. But software robots can do it faster and more consistently than people, without the need to get up and stretch or take a coffee break.

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